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Shipping & Delivery policy

SHIPPING & DELIVERY

Q:How long will it take before you ship?

A:We aim to dispatch your order within 24 business hours of verification, though this may vary depending on the current workload of
our stock.
Delivery time to Asia(Hong Kong/Tai Wan/Singapore/Korea) 2-5 business days.
Delivery time to US 7+ business days
Delivery time to Europe 10+business days
Delivery time to Russia 10+ business days

Available stocks will be shipped within 24 hours of order placement from Monday – Friday, 9am to 6pm. (Orders placed on
weekends will be shipped on the following Monday).

However, holidays and/or other circumstances might interfere and/or delay shipments. In areas where our carriers do not deliver, we
reserve the right to use another carrier or cancel the order.

Q:How can I track my shipment?

A: When the order is shipped, Clients will first receive an E-mail specifying the order confirmation. Once the item has been shipped,
another E-mail with the tracking link will be sent, to allow the customer to monitor the shipment status. In the event of delays in
Customs, Clients will be notified directly by the courier.

Q:How long does it take to arrive?

A:It usually takes approximately four to fourteen working days to arrive at the destination depending on mode of shipping and
destination. Orders might be delayed during public holidays and festive seasons. Due to potential delays in your country's customs
process, we cannot guarantee delivery times.

Q:Do you ship to PO BOX?

A:We’re currently not able to ship to PO BOX but we do recommend that you ship to a friend/relative instead.

Q:Will I be charged Customs and Import Charges?

A: All prices stated on our website excludes VAT and/or fees for import and/or customs fees.

Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the
recipient of the parcel (this also applies to retail & wholesale customers).

Unfortunately, we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import
duties vary widely from country to country. We strongly suggest that you contact your local customs office for current charges
before your order, so you are not surprised by charges you were not expecting.

For Special shipping VAT and/or fees for import and/or customs fees require please contact with info@akheiloswatch.com

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